Natalia Sokolova

Partner, Public Sector

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+44 (0)2074092857

Natalia is passionate about the digital world and committed to supporting the Public Sector in undergoing a profound change to embrace the opportunities that technology and data can bring whilst maintaining the ongoing commitments to deliver improved citizen outcomes at a lower cost.

She holds over 17 years’ experience within the management consulting industry, in both private and public sectors. Her expertise lies in both advisory and delivery in Target Operating Models, Smart Transformation, Change Adoption, and Sustainability.

“Digital disruption is redefining the entire Public Sector. I am interested in leveraging technology, new capabilities, and insights to create valuable clients’ solutions and to develop future talent.”

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We are delighted to welcome a new Partner for Financial Services Sector!

25th October 20221 Minutes

Curzon Consulting has appointed Andy Stewart as Partner – Financial Services, starting in October.

Andy will help drive the strategy in the financial services market, which is core to Curzon’s growth plans for the future.  Working with Douglas Badham, Partner & Financial Services Sector Lead, Andy will be responsible for developing new and innovative propositions and go-to-market approaches as well as managing some of Curzon’s long-term client relationships.

Andrew Morgan, Managing Partner, Curzon said: “It’s fantastic that Andy has joined the team.  He brings a wealth of background and experience that will help us add even more value to our financial services clients”

Douglas Badham, Partner & Financial Services Sector Lead, Curzon said: “I look forward to working with Andy as his expertise and strong client relationships will be invaluable to us as we execute our growth strategy”

Andy Stewart, Partner – Financial Services, Curzon said: “I’m excited to be joining the team at Curzon as they have long been committed to outstanding client service and the delivery of tangible results for their clients.  I’m looking forward to getting started”

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Award-Winning Procurement Transformation Programme

We are extremely proud to have won two awards in two months at two different ceremonies, this is true testament to the value delivered by the joint project team.

Background & Challenge

After a challenging year where the Covid-19 pandemic impacted activities and financials, our client launched an ambitious strategic initiative focused on becoming more efficient, concentrating on growth and delivering sustainable value for consumers and doctors.

The pandemic exposed an over-reliance on a ‘single’ income source. All elective activity (e.g. joint replacements, cataracts), the primary income source, was halted overnight, but a high fixed cost base remained. As a response, Curzon Consulting was engaged to design and deliver a Procurement Transformation Programme.

Our Client

Ramsay Health Care UK is one of the leading independent healthcare providers in England.

Ramsay Health Care UK provide a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, diagnostic services and physiotherapy

Ramsay Health Care is well-respected in the healthcare industry for operating quality private hospitals and for its excellent record in hospital management and patient care

  • 40 hospitals and facilities located across England
  • Over 200,000 patients receive treatment each year in Ramsay Heath Care
  • Over 7,600 staff employed at Ramsay Health Care UK
  • Over 3,000 Consultants work in partnership with Ramsay Health Care

Overall Approach

Over nine months, we took a pragmatic, agile and “together” approach to accelerate benefit delivery, particularly in high spend / high complex clinical spend categories

  1. Conducted a full review and defined a new procurement organisation aimed at maximising value to the business
  2. Conducted a review of the external spending and identified cost savings opportunities within complex medical categories
  3. Implemented a full strategic programme that delivered multi-million £ cost savings to the business

Our Solution

1 FULL PROCUREMENT ORGANISATION REVIEW

We assessed the existing procurement organisation against eight dimensions and highlighted several data-driven insights

  • Quantitatively and qualitatively assessed the procurement team, conducted time analysis, salary benchmark & reviewed performance
  • Business partnering and perceived value: Interviewed key business stakeholders across all divisions
  • Assessed procurement influence across all spending areas
  • Defined and costed new (to-be) procurement organisation

Our Results

  • A complete procurement maturity assessment highlighting strengths and weaknesses of the current procurement organisation
  • A new procurement organisation was designed, profiled and costed.
  • A procurement organisation designed to maximise value to the business and stakeholders

2 FULL EXTERNAL EXPENDITURE OPPORTUNITY ASSESSMENT

We conducted a full opportunity assessment on Ramsay’s external expenditure to define adequate sourcing strategies and identify cost savings opportunities

    • Cleansed, categorised and analysed spend data; Providing full spend transparency.
    • Conducted category deep dive for each key medical category, assessed current category management and supplier management
    • Defined adequate sourcing strategy, identified opportunities and sourcing levers
    • Identified and quantified savings potential via internal and external benchmarking

Our Results

  • Category strategy for all key medical categories
  • Multi-million cost saving opportunities identified
  • Prioritised sourcing plan with saving targets by spend categories
  • High level 3-year business plan

3 THE IMPLEMENTATION

We implemented procurement transformation and a cost reduction program

  • Our methodology was specifically adapted to address demand-side cost optimisation levers. Whilst we addressed a range of spend categories and redesigned the PO, we delivered sizeable benefits in difficult clinical areas such as Orthopaedics.
  • A key benefit in orthopaedics came from ensuring the surgeon selected the appropriate implant system (metal or ceramic) to match the patient’s profile (e.g. age, gender).
  • Our analysis showed surgeons implanted costly ceramic hip systems in a high percentage of older NHS patients. With fixed NHS reimbursement every incremental switch impacted the bottom line.
  • Our insights directly influenced the Orthopaedic Steering Group’s new policy which required surgeons to utilise lower-cost metal hip systems in older NHS patients.
  • Fundamentally, a key part of the relationship was to ensure recommendations on cost improvements would not compromise clinical outcomes and patient satisfaction.

Our Results

  • Delivered £multi-millions in incremental savings and a new procurement organisation
  • Engaged with all key medical stakeholders and instilled a cost-consciousness culture
  • Ramsay Health Care UK will benefit from the savings over multiple years

“Curzon helped us obtain the confidence and operational ‘can-do’ to drive incremental savings sooner than we could have expected, and then to push on to best practice performance. ​

Their skill was in balancing pace of change and the results imperative with the need to take the organisation with them on the journey.  ​

A key achievement was building the necessary collaboration between the many functions that needed to act together to drive benefits in complex clinical spend categories. ​

Curzon’s strong analytical expertise, and ability help us to take a critical view on the “art of the possible” and bring the team along on the journey to demonstrate benefits delivery was a critical success factor.​

The result was a tangible and ongoing commercial win, and a new Procurement Organisation to drive cost leadership, profitability and sustainability going forward”​

Peter Allen
Chief Financial Officer
Ramsay Health Care UK

Contact our Procurement service line lead,Stephane Boroncelli, to find out more

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Sarbo Saha

Managing Consultant

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+44 (0)1653 628596

Sarbo has 15 years of work experience across a variety of fields, including nearly a decade in capital markets and payments. He began his career in energy risk management consulting, before moving to capital markets product control within two of the world’s leading investment banks. Over time, he evolved into a trusted internal risk systems optimisation expert. He has also worked at a tech startup as an offshore engineer, managed his own projects as a consultant, and built out streamlined data and risk solutions for clients across the financial services industry.

Sarbo’s expertise is primarily in financial services, data analytics, and software development. With a BSc in Mathematics & Economics, an MA in Mathematical Finance, and an MBA, he brings a hands-on, pragmatic, data-driven approach to business situations of all sizes and across industries. He particularly enjoys understanding the design and strategy of a business, seeing how its processes align with that basic design, and designing improvements and efficiencies.

He is also keenly interested in the latest developments in disruptive, innovative payment processes. During Sarbo’s MBA, he led a consulting engagement for one of the world’s largest payments companies to understand the market size and growth potential for consumer payments using stablecoins. He is the lead author of the public version of the resulting paper and report, which is the first in the world that comprehensively defines the possibilities for consumer use-cases of stablecoins.

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